General Information & Booking

Overview of booking conditions

(*please click here to view full terms and conditions).

Booking is easy through our website, by phone or email. Receipt of your deposit payment is taken as acceptance of our terms and conditions which will be sent to you by email and are available on our website.


A non-refundable deposit of 30% is required to secure the booking.


Balance payments are required 8 weeks prior to the start of your holiday. Full address and directions to the property will be provided upon receipt.


Once you have booked and paid for the holiday it is not possible for a refund unless we can re-let the cottage at short notice. We recommend comprehensive travel insurance to cover cancellation.


We accept payment by bank transfer, cheque or debit or credit card through PayPal (an account is not required).


We do not ask for a damage or breakage deposit but request that our guests pay for any damage or breakages or provide a suitable replacement during their stay. If you cannot agree to the terms and conditions relating to payment for damages which occur during your stay then you are required to pay a refundable £250 deposit prior to your stay to cover such costs. Otherwise we will assume that you acknowledge and agree to these terms and conditions.